Driver Service Centers … as Close as Your Fingertips

With updates in technology, many of the tasks that used to require a trip to the Department of Driver Services can now be performed online at the DDS website. Data shows that about 70 percent of DDS customers still travel to a local customer service center even though there’s just really no need to make the trip; the closest Department of Driver Services is right at your fingertips! 

 "At DDS we are continually looking to identify cost saving and efficient methods to improve our customer service to you, such as offering several payment options including credit and debit cards," DDS states on its Website.

DDS gives the following 10 reasons to use DDS Internet Services to find information or conduct a licensing transaction instead of visiting in person.

• DDS Online Licensing Services are available for use 24 hours a day, 7 days a week.
• DDS Customer Service Centers are closed every Monday. We always have been.
• The day after a scheduled State Office closing or holiday is always a very busy day. 
• Not all DDS locations are open on Saturday, or they have limited Saturday hours.
• Visitors on Tuesday experience the longest customer service wait times.
• Customers who go online save money. Many transactions include a discount for using online services. The cost of gas, wear and tear on your vehicle or public transportation costs are saved when you do not visit the DDS.
• Save valuable time by skipping a trip to a licensing center.
• Customers can register themselves for a motorcycle safety class using the internet.
• Commercial driving training requirements and schools can be located through the DDS website.
• Teen driving restrictions, including curfew and passenger limits, can be found on the DDS website so parents can get the real answers.